Marissa Drake
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Grace College App Concept
Digital hub for students to access personal info and info regarding Grace College events and services
Introduction
Discovery Phase
Phase 1 Design
Feedback
Phase 2 Design
Conclusion
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Introduction

Context

Target Demographic

My Role

Discovery Phase

User Stories

User Journey Maps

Problem Statements

Problem 1: Hours

On campus, there are over 30 different buildings and offices that students regularly need access to. The hours for these places differ. Some of the hours have a familiar, easy-to-remember pattern like Mon-Fri 9a-5p. Other places, like the library, have different hours every single day of the weekend, with no recognizable pattern. This is a problem because students are likely to forget that the building is not open during the a certain times over the weekend and attempt to go only to be met with a locket door. This is an avoidable roadblock that unnecessarily increases stress and frustration when completing time sensitive deadlines. Additionally, the college ends up wasting money on under utilized resources and staffing costs when students stop trying to use the library over the weekend.

Problem 2: Campus Events Email

Twice a week, students get an email detailing various campus-wide extracurricular, fun, and sporting events. Unfortunately, this email does not feature responsive design, so depending on your device, the email ranges from mildly annoying to read to completely illegible on small mobile devices. This is a problem because students have a harder time reading the email and may miss out on social events that may have been interesting. Additionally, those people running the events have less of an opportunity to get good engagement and outcomes at their event.

Problem 3: Location of Course Schedule

When a student views their courses on the student portal, the location is only listed as the building’s abbreviation and the room number. If a student is not already familiar with the building’s abbreviation and physical location, they don’t have an easy way to find out where their class is. This is a problem because it adds unnecessary stress, frustration, and anxiety to a student’s life. Students may accidently show up to the wrong building on the day of class and not know where to go or eventually show up late to class. Additionally, professors have to take extra time out of their busy days answering a multitude of student emails with directions to their class.

Problem Statement Summary

  1. Inconsistent pattern of facility hours over the weekend often results in under-utilized resources
  2. Lack of responsive design on the campus events email results in lower attendance of student events on campus  
  3. Unclear location titles on course schedule results in more attendance mishaps at the beginning of semesters

Functionality List Document

User Flow Diagram

Card Sorting Activity

Why

How

Card Sorts

Data Set and Dendrogram

Phase 1 Design

Moodboard

Sources

Design Sprint Exercise

Low Fidelity Wireframes

Design System

Icon Set

Text Hierarchy

Color Palette

Map Designing Process

Initial Prototype

Feedback

Usability Testing

Process

5 participants

Findings

Phase 2 Design

Changes Made

Touch Target Adjustment

Header Pull Down

Final Map Design

Updated Color Palette

Finalized Prototype

Conclusion

Additions to the Prototype

Interviewees' Suggestions

Potential Outcomes

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